Shipping and Returns Policy
All of our pieces are entirely handmade in NYC, and are therefore final sale.
Should you need a resize or repair, please contact Hello@Ruveil.com for assistance. Any work done on your Ruveil piece by a 3rd party voids any warranty or complimentary service.
Refunds and order cancellations will only be accepted within 24hours after you place your order. Contact Hello@Ruveil.com to cancel your order.
We want you to be happy with your Ruveil piece! For domestic purchases, we offer a 7 day exchange policy for store credit. The piece must be received to us unworn, in its original packaging and postmarked within 7 business days of its delivery date.
If you have any questions or concerns regarding your Ruveil piece, please contact Hello@Ruveil.com and we will get back to you promptly.