Submit Your Own Wax
Make the moment last forever. Send us your wax from a memorable event, and we'll turn it into a custom piece of jewelry.
Email us at Hello@Ruveil.com or book a free consultation to learn more.
Submit Your Own Wax
Why should I work with Ruveil?
Gabrielle Nicole will work with you one-on-one to guide you through the design and production process, and ensure all of your questions are answered. Ensuring you receive the personal attention you need to create your custom piece is her top priority, while providing transparency every step of the way.
With over 10 years experience in the fine jewelry industry, Gabrielle has earned her Graduate Diamonds, Colored Stones, and Graduate Pearls diplomas from GIA.
Store all jewelry in a cool, dry place and do not get it wet. Keep away from household chemicals and beauty products such as cleaning agents, lotions, and perfumes.
To care for your diamond jewelry, use a soft toothbrush and a small amount of diluted Dawn dish soap and scrub gently with warm water.
To care for your sterling silver and plated jewelry, use a polishing cloth. We recommend storing your sterling silver and plated jewelry in the box it arrived in when not being worn.
How long do custom pieces take to ship?
Once your design is complete, most custom pieces are complete and ready to ship within 2 weeks. Shipping timelines depend on the complexity of the piece.
Rush orders are available and are subject to a fee.
All orders shipped within New York state are subject to New York sales tax.
What type of payments are accepted?
We accept all major credit cards including Visa, Mastercard, and American Express. Please contact us if you wish to submit payment via PayPal for additonal details.
Ruveil is not responsible for lost, damaged, or stolen items.
All custom pieces will be shipped via FedEx with direct signature required. Collection pieces are shipped via USPS.
Shipping fees and insurance are the responsibility of the customer.
What if I need a repair?
If your Ruveil piece is in need of any repair, please contact us.
Shipping fees and insurance are the responsibility of the customer. Upon receiving and evaluating your piece, repairs may be subject to additional fees on a case by case basis.
All custom and fine jewelry are made to order, and are final sale.
Your first ring sizing is on us! Any work done on your Ruveil piece by a third party jeweler voids this offer, or any complimentary service. Your piece is eligible for a complimentary service for up to one year from the date of purchase.